How many people do I need for user research?

Choosing the right sample size is a balancing act of speed v.s risk. Use our sample size card to help you find what we call the "Goldilocks zone" because it feels just right.

Count with purpose, not with fear

How do I use the sample size tool?

There’s a lot of "Stats Snobbery" in product design. You’ve seen it: the person who looks at a sample size of 5 or 8 and scoffs, "But that’s not statistically significant." Here’s the reality: we aren't trying to prove Einstein’s Theory of Relativity. We are making a series of small, tactical decisions. Research isn't perfect and neither are stats.

If you wait for a sample size of 100 before you move a button, you end up making massive, high-risk decisions. When you release a "Big Bang" update with a million variables, it's actually harder to track what worked. By breaking questions down into "teeny tiny bites," we keep the risk low and the momentum high.

Scale Your Risk

The size of your sample should match the weight of your decision. If a decision isn't going to stop someone in their tracks but might give them the "Ick," you don't need a thousand data points to tell you to fix it. If it's inconclusive? Put it on a "watchlist" and move on.

Break Down Complexity

Unless your question is truly overwhelming, it can probably be broken down. Complexity just tells us how many different scenarios we need to test. It’s okay if a question has dependencies on future sprints—that’s just being smart, not being slow.

UX Research is about giving a business constant nudges in the right direction. Just this week, a small group exercise proved that "going paperless" wasn't a tech problem—it was a culture problem. That small "nudge" shifted the entire project focus from technology to people. That’s a win.

Nudging the Business to Remember Why It Exists

What we do as UX researchers isn’t always about increasing revenue or reducing error rates. It’s about being the conscience of the product. It’s about nudging your business to remember why it exists in the first place: to help people. Statistical confidence gives you the "what," but these small, directional samples give you the "why" and the "how." You need both to build something that actually sticks.

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Now you know methods and scale for recruitment you want to do that other half... measuring success at scale.

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