What is a Twist UX Canvas?

This is a 45-minute canvas refresh designed for teams moving fast. Use it to update your assumptions, align on what success looks like now, and choose the next smallest research or product step with confidence.

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Hold what’s proven. Turn what’s uncertain

Twist UX Canvas Miro template

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How do I use a Twist UX Canvas?

Step 1: Dot vote on the sections to review

What has changed since you last filled this in (users, product, constraints, market)? Mark what still reflects reality and what needs rewriting.

Step 2: Success

Do we still agree what success looks like and how we’ll measure it? If not, rewrite success so it matches today’s priorities.

Step 3 : Customers

Are we still building for the same people, or have we learned who’s actually showing up? Update your primary audience and call out who you’re deprioritising.

Step 4: User needs

Check goals and triggers against recent evidence (interviews, support tickets, analytics, reviews). Twist anything that’s assumption-only or no longer true.

Step 5: Assumption mapping

Move assumptions on your risk/clarity grid based on what you now know. Circle anything that remains high risk + low clarity (that’s your research priority).

Step 6: What do we stop, start, continue?

Convert learning into action: Stop doing, Start doing, Continue / Double down. Keep it tight—only capture the ideas that directly support user needs and success.

Step 7: What are we blocked on?

Name the one decision you can’t confidently make because you lack information. Turn it into a single question you can answer with research.

Step 8: What’s the next smallest bet?

Pick the smallest next step to reduce risk (test, prototype, experiment, or research sprint). Assign an owner and define what would make you change course.

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